CAT Terms and Conditions
Cancellations 30 days prior to the event can receive a 100% refund, cancellation 29 to 14 days prior receive a 50% refund and any cancellation less than 14 days prior receives no refund, however you can replace your booking with another client should you find one. Credit card charges not included.
All cancellations are subject to a 5% nonrefundable charge, due to credit card fees
6 runs qualifies as a full day. For each run not delivered guests can qualify for a refund of ¥10,000 per run
Minimum group numbers apply. In the case of low numbers, we will attempt to reschedule your booking.
We recommend you purchase your own trip cancellation insurance in case you need to cancel for injury or any other unforeseen circumstances.
All customers are required to read and sign our liability waiver before participating in the tour. Failure to do so will result in cancellation of the tour without refund.
All participants under the age of 16 must have a parent or legal guardian sign their release of liability. All minors must be at least 13 years of age and accompanied by a guardian or parent while on the tour.
We reserve the right to cancel any tour at any time, typically due to weather or unsafe back country travel conditions.
We ask members to be honest about their skill levels. If you have booked and paid for a trip, but your skills are insufficient for the tour, we will try to accommodate you with another program if possible , but we will not issue refunds.
Terms and conditions are subject to change at the discretion of Iwanai Resort
If you intend to climb up Mt. Iwanai, please enter from the hiking entrance and DO NOT ENTER the Iwanai Resort terrain. Outside of the Iwanai Resorts recreation area including the summit of Mount Iwanai , National forest , Hokkaido forest, and Quasi-National park IS NOT MANAGED by Iwanai Resort. Climbers wishing to go into these areas do so at thier own risk and are obliged to sign a disclaimer. Please sign in at the bar counter on the second floor of the ski lodge before climbing. Please NEVER underestimate mother nature.